Terms and Conditions

1. Terms and Conditions

At Saha Fintech, we are committed to providing you with the highest quality financial services and software solutions. By accessing or using our services, you acknowledge and agree to the following terms and conditions designed to ensure a fair and secure environment for all users. Please read these terms carefully, as they govern your use of our services and set forth your rights and obligations as a user.

Our services encompass a wide range of financial solutions, including but not limited to accounting software, data analytics, and financial planning tools. These services are tailored to meet the unique needs of large enterprises and are detailed comprehensively on our website and within individual service agreements. Your use of our services constitutes your acceptance of these terms, and you agree to comply with all applicable laws and regulations.

Unauthorized use of our services is strictly prohibited. This includes any activities that may compromise our services' security, integrity, or availability. You are responsible for ensuring that your use of our services is lawful and following these terms. Failure to comply with these terms may result in the suspension or termination of your access to our services and potential legal action.

All content provided through our services, including software, graphics, documentation, and other materials, is the intellectual property of Saha Fintech or our licensors. Unauthorized reproduction, distribution, or modification of this content is prohibited and may result in legal action. We take the protection of our intellectual property seriously and will enforce our rights to the fullest extent permitted by law.

Saha Fintech is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. This includes, but is not limited to, damages resulting from lost profits, data loss, or business interruption. Our liability is limited to the maximum extent permitted by law, and we make no warranties or representations regarding our services' accuracy, reliability, or availability.

We reserve the right to terminate your access to our services at any time, with or without cause or notice. This may occur if your use of our services violates these terms or poses a risk to our business operations. In the event of termination, you will no longer have access to our services, and any outstanding obligations will remain in effect.

These terms are governed by the laws of the legal jurisdiction of Somaliland, and any disputes arising from using our services will be resolved in the courts of the legal jurisdiction of Somaliland. Please review these terms regularly, as we may update them occasionally to reflect changes in our services or legal requirements. Your continued use of our services after such updates constitutes your acceptance of the revised terms.

2. Privacy Policy

Your privacy is of utmost importance to us at Saha Fintech. We are committed to safeguarding the personal and business information that you provide to us. This Privacy Policy outlines how we collect, use, and protect your information and your rights regarding your data.

We collect personal and business information necessary to provide our services effectively. This may include but is not limited to, your name, address, financial details, transaction histories, and other relevant information. We collect this information through various means, including online forms, customer interactions, and automated systems. We aim to ensure we have the information necessary to provide tailored financial solutions that meet your needs.

Your information is used primarily to provide, improve, and personalize our services. This includes using your data to process transactions, generate reports, and enhance the user experience. Additionally, we may use your information for security purposes, such as detecting and preventing fraud, and to comply with legal obligations. We are committed to using your information responsibly and ensuring it is managed with the highest level of care.

We understand the importance of privacy, and we do not share your information with third parties except as necessary to provide our services, comply with the law, or protect our rights. When sharing information with third parties, we ensure that strict confidentiality agreements bind them and that your data is managed securely. We do not sell your personal information to third parties for marketing purposes.

We employ advanced security measures to protect your data, including encryption, secure access controls, and regular security audits. These measures are designed to prevent unauthorized access, use, or disclosure of your information. We are committed to maintaining the highest data security standards and continuously monitoring our systems to protect your data.

We retain your information for as long as necessary to provide our services and comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it following our data retention policies. You can access, correct, or delete your personal information anytime. To exercise these rights, don't hesitate to contact us at [info@sahafintech.com], and we will promptly respond to your request.

Our website uses cookies to enhance your user experience by remembering your preferences and providing personalized content. Cookies are small text files stored on your device that help us understand how you interact with our website. For more information about our use of cookies and how to manage them, please refer to our Cookies Policy.

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

3. User Policy

At Saha Fintech, we value our users and are committed to providing everyone with a safe and productive environment. This User Policy outlines your responsibilities as a user of our services and the standards of conduct we expect.

As a user of our services, you agree to provide accurate and complete information when creating an account or interacting with our platform. This includes providing truthful information about your identity, financial details, and other required data. Providing false or misleading information is prohibited and may result in the suspension or termination of your account.

You agree to use our services lawfully and responsibly. This means that you will not engage in activities that violate local, national, or international laws, including but not limited to fraud, money laundering, or unauthorized access to data. We reserve the right to monitor your use of our services and take appropriate action if we detect any suspicious or illegal activities.

Account security is a top priority at Saha Fintech. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Do not share your credentials with others; take steps to protect your account from unauthorized access. If you suspect your account has been compromised, please notify us immediately so we can take appropriate action.

We expect all users to interact with our staff and other users respectfully and professionally. Harassment, abusive language, or discriminatory behavior will not be tolerated. We are committed to fostering a positive community and will take action against any users who violate this standard of conduct.

Violations of this User Policy may result in the suspension or termination of your account. In the event of a breach, we will notify you of the issue and provide an opportunity to correct the behavior. If the violation is severe or repeated, we reserve the right to take more serious action, including terminating your access to our services.

4. Copyrights

At Saha Fintech, we take intellectual property rights seriously and are committed to protecting the creative and innovative work that forms the foundation of our services. This Copyright Policy outlines the rights and responsibilities related to using our content.

All content provided through our services, including but not limited to text, software, images, logos, and documentation, is the intellectual property of Saha Fintech or our licensors. Copyright laws and international treaties protect this content, and unauthorized reproduction, distribution, or modification is strictly prohibited.

You may not copy, distribute, or create derivative works from our content without explicit permission from Saha Fintech. This includes using our content for commercial purposes, such as selling, licensing, or otherwise profiting from it without our consent. Please contact us if you wish to use our content in a manner not covered by this policy.

If you believe that your copyrighted material has been used in a way that constitutes copyright infringement, don't hesitate to get in touch with us at [info@sahafintech.com] with the necessary details, including a description of the copyrighted work, a description of where the infringing material is located, and your contact information. We will investigate the claim and take appropriate action, including removing the infringing material or terminating the infringer's account.

We are committed to protecting our intellectual property and will take legal action against unauthorized use of our content. This may include seeking damages, injunctions, and other remedies available under the law. We also respect the intellectual property rights of others and expect our users to do the same. If you have questions about our Copyright Policy, please contact us at [info@sahafintech.com].

5. Cookies

At Saha Fintech, we use cookies to enhance your experience on our website and provide personalized content and services. This Cookies Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

Cookies are small text files stored on your device when visiting a website. They help us understand how you interact with our website and allow us to remember your preferences and settings. Cookies are essential to providing a seamless user experience, as they enable features like remembering your login information, personalizing content, and analyzing site traffic.

We use several cookies on our website, each serving a different purpose. Essential cookies are necessary for the basic functionality of our website, such as enabling you to log in and navigate the site. Performance cookies help us understand how users interact with our website by collecting anonymous data on page views, click-through rates, and other metrics. Targeting cookies are used to deliver personalized advertisements based on your browsing behavior and interests.

You can manage your cookie preferences through your browser settings, where you can choose to accept, reject, or delete cookies. Please note that disabling cookies may affect your ability to use certain features of our services, such as personalized content or seamless navigation. We recommend enabling cookies to ensure the best possible experience on our website.

Our commitment to protecting your privacy governs our use of cookies. We do not use cookies to collect personally identifiable information without your consent or share cookie data with third parties for marketing purposes. For more information about how we handle your data, please refer to our Privacy Policy.

We may update our Cookies Policy periodically to reflect technological changes, legal requirements, or business practices. We encourage you to review this policy regularly to stay informed about how we use cookies and how you can manage your preferences.

6. Account & Billing

At Saha Fintech, we strive to provide a transparent and efficient account and billing process. This Account and billing Policy outlines the terms and conditions related to the creation and management of your account and the payment of fees for our services.

To use our services, you must create an account by providing accurate and complete information, including your name, email address, and payment details. By creating an account, you agree to keep your information current and notify us of any changes affecting your ability to access or pay for our services. Your account is personal to you and may not be transferred or shared with others without our consent.

All payments for services are due according to the payment terms agreed upon at the time of purchase. We offer various payment methods to accommodate your preferences, including credit cards, bank transfers, and online payment platforms. It is your responsibility to ensure that your payment method is valid and has sufficient funds to cover the fees for our services. Failure to make timely payments may result in the suspension or termination of your account.

If you believe there has been an error in the billing, you must notify us within 30 days of the billing date. We will investigate the issue and work with you to resolve any discrepancies. If a billing dispute is not resolved to your satisfaction, you may escalate the matter through our dispute resolution process, which may involve mediation or arbitration, depending on the terms of your service agreement.

Some of our services may be offered on a subscription basis, with recurring billing at regular intervals. Subscriptions will automatically renew unless you cancel before the renewal date. You may manage your subscription settings through your account dashboard, where you can update your payment information, change your subscription plan, or cancel your subscription. Please note that cancellation requests must be made before the renewal date to avoid being charged for the next billing cycle.

Cancellations must be made following the terms specified in your service agreement. If you cancel your subscription, you will continue access to our services until the end of the current billing cycle, after which your account will be deactivated. If applicable, refunds will be processed within 14 days and issued using the original payment method.

We reserve the right to terminate your account for non-payment, violation of our Terms & Conditions, or other reasons as specified in this policy. In the event of termination, you will no longer have access to our services, and any outstanding balances will remain due. Please contact us with any questions or concerns about your account or billing.